Innovation is 1% inspiration and 99% perspiration.
– Thomas Edison –
respect for society.
Having corporate social responsibility deeply embedded in our culture. In everything we do, we give back to society, by developing good professionals and by tacking pressing social issues around the world.
Delivering true relevant knowledge and experience, earning our clients trusts by being reponsive and relevant and by consistently delivering value.
Being honest, ethically correct and inspiring trust by having open conversations, matching our behaviours to our words and taking resonsibility for our actions.
respect for nature.
Respecting our ecosystem and supporting sustainable initiatives. Recognizing that the biggest and wisest source of information is our nature, and as such, we need to protect it.
Our CEO: Renata Liuzzi
MBA from IE business school, Mechanical Engineer and Master’s Degree in Motorsports, with certifications on Lean Six Sigma, Artificial intelligence (MIT), Operational efficiency (APICS) and Post Diploma in Design thinking, Innovation and Strategy (MIT, Columbia and Tuck Universities).
16+ years of experience across 4 countries in Customer Experience, Innovation, Operational efficiency and Business Strategy including numerous Fortune 500 companies.
Renata has successfully lead the delivery of complex transformation programmes, working with teams spread across more than 15 countries and doing business with more than 20 countries. She has worked across the Retail, Real Estate, Hospitality, F&B, Automotive, Aerospace & Deference, Consumer Goods, Telco, Banking and Oil Refining industries.
She is also the Creator of Nature-Inspired innovation Methodology “Evolution” and the Nature-Inspired Voice of The customer Methodology “Sounds”. She is also a senior writer in the CX Magazine and a master trainer on CX and Innovation world-wide.
She is an inspiring leader. Her purpose is to inspire, motivate and distill resilience on people – she believes in challenging the status quo to define human progress. Thanks to her life story she is an example that anything is possible, no matter the size of the challenge.
Renata’s passion apart from cars is travelling and coffee, as a result, she owns a coffee shop in Spain that offers a blend of flavours from different countries and cultures.
Join our community of passion for Innovation, CX and transformation
strategy & execution.
Helping you find your why, your purpose and how to create a common north that is not only inspiring but creates a tribal sense in your company.
Everybody experiences far more than he understands.
Yet it is experience, rather than understanding, that influences behavior.
– Marshall McLuhan
sounds AI powered analysis.
We call it: Sounds. Our proprietary AI-Based, plug-and-play voice of the customer service, will help you understand your customers, for you to focus on what will drive customer retention and revue growth.
We are the result of millions of the years of evolution. Learn the keys to innovation to become a transformative leader.