WE ARE AXIS PARTNERS

We help making your future, yours

About us

The only constant in today’s business world is change. Market-shaping AI. Self-optimizing systems. World-wide disruption. This age shows no signs of slowing down, and the need for disruptive and feasible ideas powered by scientific-based innovation has never been greater.

You need to be ready to not be ready. However, it is critical to have a clear vision of the future – and equally important – how to deliver it. Making your organization spin around the right Axis – The Innovation Axis – and focus all efforts into the same direction, requires proven expertise.

We partner with our clients to drive real transformation —the kind that turns an idea into a reality —helping them to make disruption the magical ingredient to transform and grow their organizations.

Learn how we work with companies from all industries, across the globe to create the new way to do business – a true, scientific based customer and innovation centric business.

CX Advisory

For those who need to have access to an expert that can provide advise – providing direction or how to approach specific situations

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Experience design

You know you want to provide an amazing experience, but you need help in designing it and making sure all your touchpoints are covered.

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Customer Analytics

It’s not about having customers data, it’s what you do with it. Transforming insights into actions is key. Using analytics to streamline your customer operations became a survive in the market.

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CX Frameworks & Methodologies

For those who are clear in what they want to do but need guidance on how to do it. We can tailor frameworks to your needs and context, deliver them to you and train you on how to use them

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Voice of the customer

For those who wish to listen to their customers and understand their needs. We help you from setting the feedback strategy to getting it delivered.

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Project Management

For those who want to execute a CX transformation. Using the Kanban methodology from Lean Six Sigma, we help you getting the whole company engaged on implementing all the CX initiatives.

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CX Strategy

For those who want to set a north to align the organization in one single direction. True Customer-Centric companies create a strategy and pillars and align the rest of the organization to it. We run the workshops for you and deliver a strategy and pillars.

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CX KPI Framework

For those who have a strategy and want to transform it into a reality. KPIs drive behaviors. We design a tailor made framework that cascades your CX strategy across all areas and levels of your business.

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CRM

You know you need a team to run your surveys, create and follow up cases, create and manage complaints and make sure the customers are happy. We run it for you.

Learn More

CX Frameworks & Methodologies

For those who are clear in what they want to do but need guidance on how to do it. We can tailor frameworks to your needs and context, deliver them to you and train you on how to use them

Learn More

CX Advisory

For those who need to have access to an expert that can provide advise – providing direction or how to approach specific situations

Learn More

Experience design

You know you want to provide an amazing experience, but you need help in designing it and making sure all your touchpoints are covered.

Learn More

Customer Analytics

It’s not about having customers data, it’s what you do with it. Transforming insights into actions is key. Using analytics to streamline your customer operations became a survive in the market.

Learn More

CX Frameworks & Methodologies

For those who are clear in what they want to do but need guidance on how to do it. We can tailor frameworks to your needs and context, deliver them to you and train you on how to use them

Learn More

Voice of the customer

For those who wish to listen to their customers and understand their needs. We help you from setting the feedback strategy to getting it delivered.

Learn More

Project Management

For those who want to execute a CX transformation. Using the Kanban methodology from Lean Six Sigma, we help you getting the whole company engaged on implementing all the CX initiatives.

Learn More

CX Strategy

For those who want to set a north to align the organization in one single direction. True Customer-Centric companies create a strategy and pillars and align the rest of the organization to it. We run the workshops for you and deliver a strategy and pillars.

Learn More

CX KPI Framework

For those who have a strategy and want to transform it into a reality. KPIs drive behaviors. We design a tailor made framework that cascades your CX strategy across all areas and levels of your business.

Learn More

CRM

You know you need a team to run your surveys, create and follow up cases, create and manage complaints and make sure the customers are happy. We run it for you.

Learn More

Customer Analytics

It’s not about having customers data, it’s what you do with it. Transforming insights into actions is key. Using analytics to streamline your customer operations became a survive in the market.

Learn More

Voice of the customer

For those who wish to listen to their customers and understand their needs. We help you from setting the feedback strategy to getting it delivered.

Learn More

Project Management

For those who want to execute a CX transformation. Using the Kanban methodology from Lean Six Sigma, we help you getting the whole company engaged on implementing all the CX initiatives.

Learn More

CRM

You know you need a team to run your surveys, create and follow up cases, create and manage complaints and make sure the customers are happy. We run it for you.

Learn More

OUR METHODOLOGY

INTRODUCING INFINITE™

This structured customer-centric model will allow you to create a CX Governance, Systems and Team. INFINITE™ will allow you to deliver a sustainable Customer experience strategy and will also give you the flexibility to adapt to the changing customer needs.

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INTRODUCING SUMMIT™

Our proprietary methodology that blends innovation and implementation. SUMMIT™ combines concepts of the Design thinking methodology and sprint methodology to make sure the best ideas are made reality.

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INTRODUCING EXECUTE™

An unique way to cascade and operationalize your strategy. EXECUTE™ Translates your strategy pillars and objectives into a KPI framework across all touchpoints and areas of your organisation.

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our experience