by Renata Liuzzi | Jun 12, 2021 | Digital Experience
The banking industry is customer experience the game changer? In UAE, the banking sector focus has relied historically on ‘cost leadership’, where there’s aggressive competition to provide the lowest rates for loans, the best credit card benefits and the highest rates...
by Renata Liuzzi | Jun 2, 2021 | Digital Experience
crm and cx… what the difference between? Maintaining an exemplary level of customer satisfaction (And consistently delivering it) is critical to acquiring new business and retaining existing customers. We are facing the “Uber” generation. Even if you are doing...
Recent Comments